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JustCall vs. Google Voice Comparison in 2022: Best Call Center Software Review.

JustCall

5 Get VoIP 4.5/5 Apart from storing critical information, such as call logs, as a shared asset JustCall also allows internal members to set up meetings, share documents, pass call notes and dispositions during calls, tag calls, and even get on concurrent calls. 5 Capterra 4.1/5 5 Software Advice 4.07/5 5 GetApp 4.2/5

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Call Center and Contact Center Software Difference Complete Guide

Hodusoft

The agents in a call center are known as customer service representatives, who handle customer inquiries, provide technical support and address customer service issues. Some call centers provide other services such as billing, reminder or payments due, sales and telemarketing phone calls.