How to Create a Single Customer View to Deliver Better Customer Experience
Pointillist
APRIL 26, 2018
By Swati Sahai. As per the ‘State of Customer Experience in 2018’ survey , one of the biggest roadblocks to delivering exceptional customer experience is dealing with customer data. Without a single customer view and real-time insights, organizations struggle to deliver the quality experiences that customers are looking for today. The result?
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