Customer Support Healthcare Virtual Agent virtual call center 
Global Response
FEBRUARY 13, 2022
The call center agents will be located in the US (or wherever the business is located), but there is not a centralized call center office. This is sometimes known as a virtual call center. A virtual (or homeshore) call center allows you to be extremely cost-efficient (i.e.,
Global Response
MAY 1, 2023
If your customers reach out to you with questions about hours, products, orders, returns, account help and more, an inbound call center can take care of those calls. Outbound Call Centers Conversely, outbound call centers—as the name suggests—handle outgoing communications to customers.
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