Private Equity Firms: 9 Reasons to Include Customer & Employee Feedback in the Acquisition Due Diligence Process
PeopleMetrics
MARCH 5, 2018
Take the guesswork out of growing an acquisition company’s service offering by asking its customers which features and services they value most. The “outside-in” perspective provided by customer feedback is critical for reliable future revenue predictions, but the employee experience absolutely should not be ignored.
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