The Top 11 Help Desk and Service Desk Software Platforms In 2022 [Features, Pricing, and More]
Netomi
NOVEMBER 8, 2021
Attrition for customer support agents is one of the highest (with turnover rates between 30-40%), which leads to significant hiring, training and onboarding costs. Whether you’re looking for customized surveys, AI-powered Salesforce chatbots , agent routing and productivity. Improved agent experience. SLA management and routing.
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