Remove CRM Remove Customer retention Remove Telemarketing Remove virtual call center
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Set Up a (Successful) Sales Call Center: A Guide to Start from Scratch

JustCall

If it operates entirely remote, it’s called a virtual call center. A CRM (Customer Relationship Management) system is a database of customer records, all within one platform. For a sales call center, having a CRM system that works well with it is a must. Call Queuing .

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What Is a Sales Call Centre and How Is It Beneficial?

JustCall

Similarly, how a call center is set up defines its broader type. If it operates from a centralized, physical location, it’s called an on-site call center. If it operates entirely remote, it’s called a virtual call center.

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