Remove CRM Remove Customer Care Remove Inbound sales Remove Virtual Agent
article thumbnail

What is Inbound Calling & How to handle it?

JustCall

Be real; this will help you keep your company feeling genuine in front of your customers. Combine CRM with your phone system. Allowing your salespeople access to CRM data while assisting customers on the call is one way to improve overall performance. Agents should be able to use CRM data whenever they receive a call.