Top 5 Best Practices for Successfully Transitioning from Onsite to an At-Home Contact Center Workforce
Noble Systems
SEPTEMBER 8, 2020
They will also need headsets and power backup, and VOIP via home broadband and a VPN connection to the corporate network for secure access to enterprise applications. Contact center morale is important – even more so in today’s environment. Training and coaching to deliver the highest level of customer service.
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