contact center solutions Exercises Inbound sales Sales 
NobelBiz
JANUARY 16, 2024
A call center campaign essentially involves a team of agents working together to accomplish business goals. These goals can include providing support generating sales or gathering market insights. In a call center campaign, agents can engage in various activities depending on the objectives set by the business.
NobelBiz
JULY 9, 2020
The previously cited study mentions “~75% consumers with strong preference to exercise and healthy eating post-crisis”. These processes begin and end in the call center. There are existing tools within the contact center solutions we (and others) present, that enable automatic queue distribution based on an agent’s skill set.
Expert insights. Personalized for you.
52 
Let's personalize your content