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Happy New Year and Welcome to 2023!

Taylor Reach Group

Realignment of healthcare, global supply chains, work locations, employment relationships (quiet quitting, great resignation, etc.) … . They will rationalize and rebalance their staffing and service levels for all contact channels. We have seen Contact Centers struggle to find and retain workers.

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Return to the Basics: 5 Tips on How to be Productive, From the Mind of a Millennial

Stafford Communications

Regular exercise can relieve stress, boost your mood and improve your memory – all of which can contribute to increased productivity at work. Adam Elkordy 2020-09-23T11:23:06-04:00 It’s time to get your call center ready for the 2020 Holiday Season chevell 2020-06-02T17:36:58-04:00 Why are you measuring service levels that way?