5 Customer Service Lessons From the Mall of America
CSM Magazine
APRIL 9, 2019
Here are the five lessons (and one bonus) my workshop team and I summarized for all of the employees of the mall (we also felt that these are good reminder points for all others in customer service roles as well). If not, maybe you need to take a personal day or even do an attitude adjustment on the way to work. Show your friendliness.
45 
Let's personalize your content