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The Power of Customer Service: Making or Breaking a Brand

Blueship Call Center

Whether you like it or not, customers are the heartbeat of your business, therefore providing excellent outsourced customer care services is crucial to its success. We can provide outsourced answering services to assist with your customer service requirements. It is crucial to maintain delighted and happy consumers.

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The Contact Center Evolution: 5 Focus Areas to Move from Vanilla to Value

HGS

In a recent article, Vicki Jenkins , principal analyst at Nelson Hall, referenced how HGS’s Customer Excellence Centre London is delivering customized customer support programs capitalizing on location and demographic advantages. Training, Training, and More Training.