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Contact Centers Move to the Cloud in 2020

Fonolo

Many businesses have been playing catch-up, trying to fit all these new communications channels into their contact centers and support plans, while maintaining or improving their service level. Why move to a cloud contact center? This is the core reason to move to a cloud contact center.

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15 Crucial Call Center Software Features for 2024: Must-Have Capabilities & Requirements

NobelBiz

Call4You Marketing implemented NobelBiz Omni+, an advanced, full-featured cloud contact center solution equipped with an impressive stack of options and features that can be easily integrated, customized, and optimized to any contact center use case.