Global Speech Networks

JANUARY 11, 2022

Customer experience is critical in every industry, but never more crucially than in the finance sector. Few business solutions are equipped for this challenge — but cloud technology offers promising solutions. Fully integrated customer experience for finance. The role of Cloud Contact Centre Technology.

Finance 52

Finance Technology Customer Experience Cloud contact 52

Revation Systems

MARCH 2, 2022

SAN FRANCISCO–( BUSINESS WIRE )–Revation Systems (“Revation”), a leader in cloud-based engagement and communication solutions, has closed a majority investment from Invictus Growth Partners (“Invictus”). This financing positions Revation to lead CCaaS market product innovation in secure and compliant ways.

Multichannel 12

Multichannel Healthcare Finance Contact Center 12

VocalCom

APRIL 9, 2018

Banks also offer virtual assistants to help customers keep track of their finances and even make investing decisions. For example, many airlines are using this technology to help customers check in for flights more efficiently and notify them when there are schedule changes.

Customer Service 48

Customer Service Self service Contact center software Chatbots 48

VocalCom

JANUARY 15, 2018

Companies in sectors as diverse as finance, manufacturing, and communications are using technology to make their products smarter and offer proactive solutions before issues even arise. The Internet of Things. While IoT has been a buzzword for some time now, it continues to fuel proactive customer service in unexpected ways.

Contact center software 50

Contact center software Chatbots Finance Contact Center 50