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Top 51 Customer Service Leaders – Best Customer Experience Influencers

Netomi

JANUARY 5, 2022

An author, keynote speaker and international authority on business management trends, he has been a thought leader in customer-centricity since 1998. His new book Hooked on Customers (April 2014) reveals the five habits of leading customer-centric firms. Follow Kate on Social Media: Twitter: Kate Leggett (@kateleggett).

Customer Experience 98
Customer Experience Customer Service Consulting Consulting 98
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CEO’s Guide to Growth through Customer Experience Alignment

Answer Dash

APRIL 16, 2019

In ClearAction’s five-year global study of business-to-business customer experience management practices, coordination among managers of various customer experience efforts was correlated with business growth. Lynn is Chief Customer Officer at ClearAction Continuum and co-founder of ClearAction Value Exchange.

Customer Experience 76
Customer Experience Chief Customer Officer Enterprise Journey mapping 76
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