Remove Chief Customer Officer Remove Consulting Remove Customer Care Remove Schedule adherence
article thumbnail

Quickly Fix Agent Performance on the Cheap

Toister Performance Solutions

Author, speaker, consultant, Brad Cleveland Company, LLC. Twitter: @bradcleveland Explain the “why” behind schedule adherence, the importance of being “in the right place at the right times.” Chief Customer Office, SalesLoft. Customer Care Manager and Vendor Oversight, UCare. Brad Cleveland.