This is where you break down barriers to enhance contact centers
CX Global Media
AUGUST 28, 2018
To tear down the barriers that are preventing you from delivering an exceptional customer experience, you can’t do it alone. I witnessed first-hand the power of community when I attended a CCNG networking event at Coca-Cola Consolidated’s contact center in Charlotte, North Carolina. Here is an edited transcript of my interview.
136 
Let's personalize your content