20 Call Center Pros Share the Most Undervalued Call Center Metrics and How To Better Leverage Them
Callminer
OCTOBER 11, 2018
Ben M Roberts is the Head of Marketing for a SaaS startup called Talkative. Educating on self-service results in a better customer experience. In our industry, this would include student enrollment data being shared from higher education partners (colleges and universities). Ben M Roberts @Roberts_Ben_M.
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