Remove Caller satisfaction Remove Customer centricity Remove Employee engagement Remove Meeting
article thumbnail

Anatomy of a Successful Call Center Representative: Tips & Common Characteristics

Callminer

Pay attention to employee feedback to keep your staff engaged and motivated. One of the most surefire ways to boost employee morale and motivation is by actually listening to what they have to say. Be sure you meet regularly with your employees to check-in and make sure they’re still happy and motivated. “If