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Why the world’s leading brands are prioritizing in-country number testing?

Spearline

In addition to agent-customer conversations, voice analytics, voice-bot call flows, and true interactive voice response (IVR) have a fundamental need for good audio. Actually, call failures are more common than you might think. Here at Spearline, we have conducted millions of test calls worldwide, resulting in billions of data points.

article thumbnail

Why the world’s leading brands are prioritizing in-country number testing?

Spearline

In addition to agent-customer conversations, voice analytics, voice-bot call flows, and true interactive voice response (IVR) have a fundamental need for good audio. Actually, call failures are more common than you might think. Here at Spearline, we have conducted millions of test calls worldwide, resulting in billions of data points.

article thumbnail

Why the world’s leading brands are prioritizing in-country number testing

Spearline

In addition to agent-customer conversations, voice analytics, voice-bot call flows, and true interactive voice response (IVR) have a fundamental need for good audio. Actually, call failures are more common than you might think. Here at Spearline, we have conducted millions of test calls worldwide, resulting in billions of data points.