JustCall

AUGUST 8, 2022

Multi-level IVR present for Premium plans and above Available for all three plans as a menu-based IVR. One would think that as a master of the world’s data, Google would do a better job at presenting Google Voice information in the form of informative reports and analytics. Reliable Customer Support. Not Available.

call center software 52

call center software Call Center Interactive Voice Response Call Logging 52

JustCall

APRIL 5, 2023

Multi-level IVR present for Premium plans and above Multi-level auto attendants are available for all plans. Moreover, all this information is presented in real-time as the dashboard updates with minimal lag. You can export this valuable information in the format of your choice to maintain a historic log of performance.

Interactive Voice Response 52

Interactive Voice Response Contact Center APIs Analytics 52

JustCall

APRIL 5, 2023

However, if you were to minutely examine them, JustCall comes off as more tidy, intuitive, and modern than the comparatively clunky UI of Dialpad, which does not present information and data in an easy-to-read manner. JustCall offers smart and skill-based call routing, connecting your customers to the right agents, helping improve CSAT.

call center software 52

call center software Call Center Interactive Voice Response Enterprise 52