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What is CCaaS (Contact Center as a Service): Definition, and Benefits

JustCall

When you receive multiple calls simultaneously, you can route them to the right agent. After completing the call, you can roll out post call surveys to all your customers. Further, you can integrate your phone software with CRM and helpdesk to make your job easier. Business phone system is central to a contact center.

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Sales Automation in 2022: A Complete Guide for Sales Teams

JustCall

In this comprehensive guide, we will cover every aspect of sales automation and how a sales contact center can leverage automation to achieve more. In recent years, CRM and sales automation software has become more common in enterprises of all sizes as organizations seek to benefit from the advantages of sales automation.

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