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How to Migrate from an On-premise Call Center Solution to a Cloud one

3CLogic

AUGUST 18, 2020

Connectors can bridge the gap between on-premise infrastructures such as Cisco and Avaya and a CRM or Service Management Platform (ie ServiceNow or Microsoft Dynamics), with an easy-to-implement, cost-efficient CTI softphone connector. and are responsible for the maintenance, security, and upgrades. Hybrid Cloud. Total Cloud.

call center solutions

call center solutions Call Center Cloud contact CRM

Why An Integrated Cloud Call Center Solution for Microsoft Dynamics Makes Sense Now More Than Ever

3CLogic

AUGUST 11, 2020

With an impressive enterprise portfolio of solutions ranging from cloud services (Azure), to CRM (Dynamics), to collaboration tools (Teams), and software (Windows and Office 365), Microsoft is proving to be a key partner as organizations evaluate their short and long-term technology investments during the new age of COVID.

call center solutions

call center solutions Call Center Call flow CRM

How to Migrate from an On-premise Call Center Solution to a Cloud one

Why An Integrated Cloud Call Center Solution for Microsoft Dynamics Makes Sense Now More Than Ever

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