Remove Call Center Remove Multi-channel support Remove Omni-channel support Remove SaaS
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How Technology Can Help Humanize Customer Support

TeamSupport

Usually, whenever a customer encounters a problem, a salesperson or call center representative provides them with discounts, coupons, or store credits, or in the case of B2B SaaS models, free seats or a complimentary month. Omni-channel support is distinctly different from multi-channel support.