Coronavirus is Transforming Every Aspect of Customer Experience
bold360 Blog
MARCH 16, 2020
Let’s spend some time digging into each of these impact areas to discuss how to best address them over the next few weeks. Impact on your customer and their experience (Or: Redefine how you engage with your customers.). You can also utilize messaging services like WhatsApp to expand your customer reach outside the physical store.
59 
Let's personalize your content