Brad Cleveland Blog
MAY 29, 2020
How do you know what a customer needs? If you mention customer advocacy and pose that question many executives will say, “Well they tell us, right?” ” I think they picture a frustrated customer across the counter or perhaps calling or posting a message that describes a problem.
Brad Cleveland Blog
MAY 29, 2020
How do you know what a customer needs? If you mention customer advocacy and pose that question many executives will say, “Well they tell us, right?”
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Brad Cleveland Blog
AUGUST 18, 2017
One of the most recent courses is on Customer Advocacy – what it is, how it’s done and how to maximize … Continue reading → The post Empowering Employees to Be Customer Advocates appeared first on Brad Cleveland. Lynda.com has given me the opportunity to record a few courses for their library.
Brad Cleveland Blog
MAY 29, 2020
How do you know what a customer needs? If you mention customer advocacy and pose that question many executives will say, “Well they tell us, right?” ” I think they picture a frustrated customer across the counter or perhaps calling or posting a message that describes a problem.
Brad Cleveland Blog
AUGUST 18, 2017
One of the most recent courses is on Customer Advocacy – what it is, how it’s done and how to maximize its benefits. If you are interested in how to empower employees to be customer advocates and how to encourage customers … It’s been a great experience.
Brad Cleveland Blog
AUGUST 18, 2017
One of the most recent courses is on Customer Advocacy – what it is, how it’s done and how to maximize its benefits. If you are interested in how to empower employees to be customer advocates and how to encourage customers … It’s been a great experience.
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