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Call Center

call center professionals

Seminar

Penny Reynolds Leads Seminar on Supervisor Performance with Call Center Coach

CX Global Media

OCTOBER 10, 2018

There are people in the contact center industry that have more than persevered, they have thrived and positively impacted thousands of people along the way. Penny Reynolds, co-founder of The Call Center School, is one of those people in the contact center industry. What Penny will cover in this free training seminar….

Coaching

Coaching Call Center Contact Center call center professionals

15 Powerful Call Center Training Methods

Fonolo

JUNE 17, 2015

But training new and old employees on an ongoing basis can be tough, so here’s a guide to contact center training, along with our top call center training ideas and methods you can put into practice: Our 15 Most Powerful Call Center Training Methods Are: Hold regular training sessions. What is call center training?

Call Center

Call Center Gamification Coaching Contact Center

Customer Contact Central

Penny Reynolds Leads Seminar on Supervisor Performance with Call Center Coach

15 Powerful Call Center Training Methods

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