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5 Cloud Call Center Software Pricing Models to Consider

Outsource Consultants

The following are five cloud-based call center software pricing models to consider: . ? 1) PER USER/PER MONTH PRICING: This is the traditional Software as a Service (SaaS) pricing model where each user added increases the total cost. Outsource Consultants can find the cloud call center software solution that’s right for you!

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25 Call Center Leaders Share the Most Effective Ways to Boost Contact Center Efficiency

Callminer

Our solution, VIA Contact Centre, is actually an adapted form of Skype for Business that offers added benefits to the contact center like call recording, smart agent selection, and interactive voice response – the latter is particularly useful as it negates the need for switchboards entirely.