Why Service Departments Should Use Low-Code Solutions to Build Voice Workflows
3CLogic
AUGUST 4, 2022
But voice and SMS are hosted on a completely separate call center solution that has no way of communicating information back and forth with ServiceNow. In the case of 3CLogic’s interactive voice response (IVR) low-code solution for ServiceNow, you can make use of ServiceNow operation handlers.
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