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7 Solutions for Managing High Call Volume Periods

Calltools

Offer Self-Service Options A lot of people don’t want to call contact centers because they dread long wait times and insufficient solutions. Make their lives easier – and save your employees some work – by offering self-service options.

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JustCall vs Aircall: A Comprehensive Comparison in 2023

JustCall

Useful features Call Routing Call Recording Call Management Blended Call Center Call Logging, Virtual Call Center, Call Reporting , etc. JustCall is also an award-winning software, having recently won the ‘Most Popular Software, Winter 2022’ award in the Call Center Software category.