Inbenta

MAY 7, 2021

Omnichannel and multichannel strategies offer plenty of opportunity for learning about customers. Inbenta’s augmented agent solution integrates into call center software to streamline agent productivity with excellent speech-to-text functionality. Build a knowledge hub. What does VoIP mean for your company?

Customer Service 116

Customer Service Interactive Voice Response voip Multichannel 116

JustCall

AUGUST 8, 2022

Additionally, JustCall users get access to personalized onboarding support to ease the transition to JustCall. The mid and top-tier plans offer additional support services such as a dedicated account manager, priority support, SLA with a 99.99% uptime guarantee, dedicated technical support, and professional services.

call center software 52

call center software Call Center Interactive Voice Response Call Logging 52

JustCall

APRIL 5, 2023

Cloud call center software is essential for modern businesses. That is because they help the customer support department of these businesses, which are responsible for keeping their customers happy. This feature offers real-time insights, suggestions, and supports to agents as they handle customer interactions.

Interactive Voice Response 52

Interactive Voice Response Virtual Agent Multichannel voip 52