Remove call center software Remove First call resolution Remove Inbound sales Remove Presentation
article thumbnail

25 Tips & Best Practices for Identifying the Best Call Center Services

Callminer

“Speak with current clients and ask them how the partnership is working and whether they would recommend them as someone to do business with,’ says Ken Epstein, Executive Vice President of C3/CustomerContactChannels , a global provider of contact center services. “’One You need to be very sure of your needs and present them to the services.