Building Your Own Professional Development into your Call Center Strategy: The Top Five Call Center Manager Skills to Help your Team (and You) Thrive
SharpenCX
FEBRUARY 18, 2020
Keep up with industry standards and customer expectations to know what qualifies as excellent service in today’s world. As a call center manager, you’ll have an advantage in your role (and future roles) if you learn the best practices of call center software. Talent searching is complicated.
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