call center professionals Gamification Sales Wait times 
Fonolo
NOVEMBER 17, 2020
Nobody escaped the long lines and endless waiting times. And contact centers were utterly overwhelmed in the floods of anxious customer calls. . Matt Beaty , Executive Vice President of Sales & Marketing at Brightmetrics™. Storyline: Gamification. Why Gamification Matters.
JustCall
APRIL 12, 2023
It isn’t bound by any hardware or equipment and does not require the call center agents to be present at a single location to be able to run it. They utilize VoIP technology to make and receive calls. For instance, you could be situated in New York and hire a sales agent from India with a full work commitment.
Expert insights. Personalized for you.
176 
Let's personalize your content