25 Call Center Leaders Share the Most Effective Ways to Boost Contact Center Efficiency
Callminer
AUGUST 1, 2017
With more than 15 years of experience in business, finance and accounting, she is also responsible for implementing financial controls and processes. Provide self-service options to your callers, but don’t force these options upon them. Smitha obtained her license as CPA in 2007 from the California Board of Accountancy.
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