Simple Guidance for Designing Your Quality Monitoring Program (8 Steps)
Myra Golden Media
JULY 15, 2019
Here’s the 8 Step Quality Program we use at Myra Golden Seminars. Determine Outcomes – What you want your employees to do, do differently as a result of quality monitoring. Develop Standards and Objectives for Customer Experience. Develop Calibration Strategy. Introduce Quality Program to Employees.
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