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25 Call Center Leaders Share the Most Effective Ways to Boost Contact Center Efficiency

Callminer

Before founding Chargeback Gurus , Srii was the co-owner and CEO of InSO International Call Center for 13 years. InsO International changed the call center and customer service arena by pioneering the world’s first hybrid call center solution.

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A Simple Guide for an Effective Outsource Call Center Strategy

Blueship Call Center

To create a productive plan to expand your business, this guide will cover all you need to know about outsourcing your contact centers. What Is Outsourcing of Contact Centers? When you hire a group of agents to work for you in a call center, you are engaged in call center outsourcing.