Business Process Outsourcing Sales Telemarketing virtual call center 
Global Response
MAY 1, 2023
Outbound Call Centers Conversely, outbound call centers—as the name suggests—handle outgoing communications to customers. This can be marketing and sales related, or it can be related to service and support. Blended Call Centers Blended call centers integrate both inbound and outbound services into one model.
JustCall
MARCH 9, 2023
Various modern and intelligent software and tools help manage inbound contact centers effectively: Automatic call distribution Interactive voice response (IVR) Skill-based call routing If your business sells products and services for which there could be customer queries, an inbound call center is the right choice for you.
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