Business Process Outsourcing Customer Support Healthcare virtual call center 
TeleDirect
AUGUST 25, 2022
So what does BPO stand for in call center terms? Business process outsourcing. Whether in the call center industry or any other sector, BPO refers to an external service that performs specific tasks for other companies. What Does a BPO Call Center Do? Emergency customer support.
Global Response
MAY 1, 2023
If your customers reach out to you with questions about hours, products, orders, returns, account help and more, an inbound call center can take care of those calls. Outbound Call Centers Conversely, outbound call centers—as the name suggests—handle outgoing communications to customers.
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