6 Customer Service Goals That Matter Most in 2023
Global Response
JANUARY 23, 2023
Increase our inbound sales leads in 2023.” Increase our inbound sales leads by 30% in Q1 compared to Q1 of 2022.” Not only is automation and AI becoming more effective and “intelligent,” but customers are becoming more accustomed to it, and in some cases, even favoring it over live agents.
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