Remove Business Process Outsourcing Remove contact center solutions Remove Telemarketing
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What is a BPO call center and what does it do?

NobelBiz

What is a BPO Call Center ? A Business Process Outsourcing (BPO) call center is a third-party service provider that manages call center operations for other businesses. These call centers handle a variety of tasks, such as customer support, order processing, and telemarketing.

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Types of Contact Centers: Discussed in Detailed

JustCall

Given the fact that contact centers are where most of the customer activity happens, this department needs robust tools and solutions to handle the load. To help businesses manage call volumes in addition to keeping their efforts goal-aligned, they can choose from various types of contact center solutions.