6 Customer Service Goals That Matter Most in 2023
Global Response
JANUARY 23, 2023
For a company that wants to improve customer service: “Expand into three new markets this year” “Implement chatbots to reduce call volume and improve CSAT” Finally, make your goals time-bound. Alternatively, consider partnering with an outsourcing provider to create and run an omnichannel contact center for your business.
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