Remove Business Process Outsourcing Remove Call Center Remove Technical Support Remove Virtual Agent
article thumbnail

Which Call Center Model is Right For You?

Global Response

Inbound, outbound, blended, hybrid—navigating the different types of call center models can require its own dictionary. If you’re looking to outsource your call center needs, but aren’t sure which model is right for you—or even what models are available—we’re here to help.

article thumbnail

4 Primary BPO Markets and What They Mean to Your Company

Outsource Consultants

If you want to be able to handle more customer calls, chats, texts, etc., one very good idea is for your company to partner with a business process outsourcing contact center. Business Process Outsourcing services can provide scalability that increases overall customer satisfaction.