Business Process Outsourcing Call Center outsourcing Revenue potential 
DMG Consulting
MAY 15, 2018
Enterprise business and IT leaders are struggling to find the right cloud-based solutions for their operations. As of the end of 2016, DMG estimates that the revenue size of the cloud-based contact center infrastructure market (excluding carrier revenue) was at least $2.8 Given that this represents only 11.4
NobelBiz
JULY 25, 2023
Join us as we navigate the landscape of Customer Interaction Analytics and its significant impact on customer-centric approaches in today’s business world. Diving Deep into Call Centers Customer Interaction analytics serves as the heartbeat of modern call centers. What is Interaction Analytics?
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