70+ Experts Reveal the Best Customer Retention Strategies During COVID-19
SmartKarrot
NOVEMBER 2, 2020
The unprecedented times and business environment have made it uncertain for business leaders on what steps to take to retain customers. According to Marketing Metrics , the rate of success while selling to an existing customer is close to 70%, while the same for a new prospect is 5-20%. Chioma Iwunze, Marketer and Writer, Time Doctor.
21 
Let's personalize your content