CRM, Social Media, Marketing and More — Everything You Need to Know About Customer Engagement Software
FEBRUARY 5, 2018
According to Gallup , there are three types of customers: Fully Engaged — Customers who are loyal to a product, and who serve as true brand ambassadors. Actively Disengaged — Customers with no emotional attachment to a company, who will easily switch brands and actively antagonize brands that cause them difficulties.
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