CRM, Social Media, Marketing and More — Everything You Need to Know About Customer Engagement Software
Comm100
FEBRUARY 5, 2018
Ultimately, the umbrella of customer engagement technology covers any software that helps businesses manage and/or foster customer communications and interactions (i.e. According to Gallup , there are three types of customers: Fully Engaged — Customers who are loyal to a product, and who serve as true brand ambassadors.
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