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The anatomy of an effortless customer interaction

Tethr

OCTOBER 2, 2020

Today’s customers are engaging everywhere: from social media and open text messengers to live chatbots, email and SMS. Are our customer interactions creating happy customers, loyal brand ambassadors? Are we easy to do business with for our customers in every interaction we have with them? ” Matt Dixon, Tethr.

Customer effort 105
Customer effort Customer Care Coaching Surveys 105
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