Remove Brand ambassadors Remove Chatbots Remove Customer Care Remove virtual call center
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Top 5 Customer Service Trends to Look out for in 2017

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This means that adapting your customer service funnel to millennial standards is difficult, but it’s also a gift that keeps on giving; happy customers share that positivity, and can become brand ambassadors. The future of customer support may lie in AI. One potential application of AI is to direct customer support.