Brand ambassadors call center software CRM Customer centricity 
aircall
SEPTEMBER 22, 2021
The higher the score, the more your customers will act as your brand ambassadors to their circles of influence—generating a positive sales cycle. . It applies to each customer that submits feedback—most especially the ones that are complaints. . You can predict business growth with NPS.
aircall
JUNE 30, 2021
Meanwhile, giving loyal customers rewards for sharing your content on social media, for example, can also yield huge returns. 76% of customers claim that they trust content published by “normal” people more than content pushed by actual brands. Train Your Support Team to Improve Customer Retention. Aircall’s Top Features.
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